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Customer service

What can we help you with?

At Bolsius we like to receive questions from our customers. We listen to ideas and wishes when it comes to product development. But to also keep our quality standard at a high level, we are interested in advice or possible complaints about our products. Based on this, we can improve the Bolsius candles even further. If you want to share your experience with us, we ask you to fill in the form below.

Get in touch

Ask your question directly via the contact form, after which our customer service will contact you within a few working days.

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How can we help?

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If you experience a problem with one of our products, we ask you to send us some photos of the product so that we can help you better. File format: JPG, JPEG or PNG with a maximum size of 3 MB If there is a production code on the packaging or on the candle, we would also like to receive it. Below is an example:

Image 1

Accepted file types: jpg, gif, png, pdf, Max. file size: 3 MB.

A photo of the item that clearly shows what your submission is about.

Image 2

Accepted file types: jpg, gif, png, pdf, Max. file size: 3 MB.

A photo of where the item was used together with the holder / candle holder (if applicable).

Image 3

Accepted file types: jpg, gif, png, pdf, Max. file size: 3 MB.

A photograph of the (bottom) label on which the barcode is displayed.

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Feel free to contact us

Bolsius International BV
Kerkendijk 126
5482 KK Schijndel
The Netherlands

PO Box 109
5480 AC Schijndel

Tel: +44 (0)800 169 5126
Email: contact@bolsius.com
Sales: sales@uk.bolsius.com

We do not have a physical store at this address. Contact via e-mail or the enquiry form above is our preference.

Customer service

Get in touch

Your details

How can we help?

Feel free to contact us

Tips & Safety

FAQs

Where to buy

For all things Bolsius

Follow #bolsiusinternational on instagram

Customer service

What can we help you with?

Get in touch

Your details

How can we help?

Feel free to contact us

Shop the look

Tips & Safety

FAQs

Where to buy

For all things Bolsius

Follow #bolsiusinternational on instagram